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FintechProduct DesignDesign Systems0→1

WOOOBA Wallet: Driving Monetization & Securing a $1M Revenue Opportunity

Event organizers had no way to collect fees inside the app. I designed the Wallet from scratch, giving WOOOBA its first revenue stream and helping secure a B2B partnership across 200+ sports facilities.

Role
Product Designer
Team
Product · Engineering · Leadership
Duration
2023 – 2025
Tools
Figma
Wavebid Navigation Redesign
$1MMonthly Revenue Opportunity
|200+Partner Facilities
|3.4M+Waitlist Users
|0→1Payment UX from Scratch
Context

From free app to fintech business

Business Shift
→
Free Platform
No monetization
→
Wallet Feature
New capability
→
B2B Contracts
200+ facilities
$1M/mo
Revenue opportunity
The Company

WOOOBA is the go-to platform for sports enthusiasts to organize, discover, and join competitive pickup games. It bridges casual players with structured competitions fostering community where athletes of all levels can connect, compete, and grow.

The Challenge

Event organizers had no way to collect and manage fees within the app, forcing manual workarounds that created friction, lost revenue, and made scaling impossible.

The Opportunity

A Wallet feature would solve the payment problem while unlocking a brand new revenue stream, transforming WOOOBA from a free community platform into a scalable fintech business.

🔒
Full Case Study Available Under NDA

The complete process — research insights, wireframes, interaction design, and design system — is protected by an NDA. I'm happy to walk through everything in detail during a conversation.

Get in Touch
My Role in This

What it looked like from the inside

01What I Owned

End-to-end, from blank page to handoff

Full process, no existing fintech design language. Built payment UX patterns and components from scratch.

02Hardest Call

Designing for the messy moments

Insufficient funds, failed transactions, retry flows, figuring out how to handle the messy moments without breaking the trust the rest of the design worked hard to build.

03What I'd Do Differently

Get engineering in the room earlier

Get engineering validation earlier on the technical constraints, so edge cases get solved once, not redesigned twice.

Let's Talk

Want the full walkthrough?

I'd love to walk you through the full case study in a conversation. Reach out and I'll get back to you shortly.

🔒NDA work available on request
⚡Typically respond within 24 hours
☕Happy to jump on a quick call
Let's Talk

Want the full walkthrough?

I'd love to walk you through the full case study in a conversation. Reach out and I'll get back to you shortly.

🔒NDA work available on request
⚡Typically respond within 24 hours
☕Happy to jump on a quick call
Let's Talk

Want the full walkthrough?

I'd love to walk you through the full case study in a conversation. Reach out and I'll get back to you shortly.

🔒NDA work available on request
⚡Typically respond within 24 hours
☕Happy to jump on a quick call
© 2026 Radhika Arora · NYC. All rights reserved.
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