WOOOBA Wallet2023 – 2025

A free app.
No way to get paid.

WOOOBA Wallet2023 – 2025

I designed the Wallet that turned it into a fintech business.

  1. Free platformNo monetization
  2. WalletA new capability
  3. B2B contracts200+ facilities
  4. $0KRevenue opportunity
Role
Product Designer
I owned
Wallet payments UX, end to end
With
Founders · Engineering

Scroll

01The problem

Organisers couldn't collect fees inside the app.

They chased game fees through workarounds, and the business couldn't scale.

02The idea

Put the money inside the game.

PlayerPay $12 & request to joinWOOOBA WalletPaid from the in-app balanceOrganiserGame fee received +$10Cash out$78.00 to a bank or card$

03As shipped

The Wallet, screen by screen.

Create Game screen with a paid game fee

OrganiserCreate a paid gameOrganisers set the fee when they create the game.

Request to join, paid from the WOOOBA Wallet

PlayerPay to joinPlayers pay and request to join in one step, straight from their Wallet.

Wallet with a low balance warning

PlayerThe WalletPlayers top up and see every fee in one place, with a nudge when funds run low.

Cash out to a bank account

OrganiserCash outOrganisers withdraw what they've collected, straight to their bank.

The shipped WOOOBA Wallet screens

The full flowCreate, pay, track, cash out.

04The hardest call

Designing for the messy moments.

the happy pathPay $12Request to joinInsufficient fundsThe payment can't go throughLow balance“Add funds so you can play more games”Top up & retryBack to the same gameJoinedIn the game

Insufficient funds, failed transactions, retries: each one had to resolve without breaking the trust the rest of the flow worked hard to build.

$0K

a month in revenue opportunity, from a B2B partnership the Wallet made possible.

  • 200+partner facilities
  • 3.4M+waitlist users
  • 0→1payment UX

05What I'd keep, and change

  1. 01

    The messy moments are the product.Money only feels safe if every failure has a clear way back.

  2. 02

    Get engineering in the room earlier.Validating technical constraints up front means edge cases get solved once, not redesigned twice.

The full case study is under NDA. Research, wireframes, interaction design and the design system: I'm happy to walk you through all of it.

Book a walkthrough ↗

Product Designer · with the founders and engineering · 2023 – 2025 · Figma

Let's talk

Want the full walkthrough?

I'd love to walk you through the full case study in a conversation. Reach out and I'll get back to you shortly.

NDA work available on request · Typically respond within 24 hours · Happy to jump on a quick call

Let's talk

Want the full walkthrough?

I'd love to walk you through the full case study in a conversation. Reach out and I'll get back to you shortly.

NDA work available on request · Typically respond within 24 hours · Happy to jump on a quick call

Let's talk

Want the full walkthrough?

I'd love to walk you through the full case study in a conversation. Reach out and I'll get back to you shortly.

NDA work available on request · Typically respond within 24 hours · Happy to jump on a quick call

© 2026 Radhika Arora · NYC. All rights reserved.
WorkAboutResumeLinkedIn